Moveout Charges against my security… Moveout Charges against my security deposit. I rented for 3 years with invitation homes and when it was time to move out due to an outrageous price increase I did so by all of their guidelines. I completed the pre-move-out inspection with their inspector. I completed promptly anything that was asked of me. When I received my moveout statement I was charged for all kinds of ridiculous stuff. I filed a complaint with the Better Business Bureau and with invitation homes.

Worst Home Tour EVER Yikes! My husband, daughter, and I just toured one of their homes in the suncoast area of Florida. We were so excited to finally find a home that fits our needs, however when we got there the home was a disaster. The front screen door had to be pulled open by all my husband with all of his might and we noticed that the screen door was busted in a few places. Once we walked in, immediate old house smell and greeted with a dead roach right in the walkway. Walls scuffed, other dead bugs on the floor, paint missing and sloppily painted over holes in the wall, dirty floors and countertops, fridge scratched to all get out, major stain in the bathroom shower, lanai dirty, and flooring cracked. However, we loved the layout and location, but this was not move in ready (listed as move in ready). We used to live in a not so good area in another state in a college town, and even our place built in the 80s was more upkept than this was (2000s home in a HOA community)--and that was with previous college students living there. Not to mention, if we would leave our current place in the state, we would loose our security deposit plus have to pay extra. It was incredibly unkept and gross. Now here's the kicker, on the way home I was like wait did we tour the right house, as I remember in the listing it had a soaker tub and carpet, and a slightly different layout, but I was not for sure as we have been looking at a lot of houses. Got in at home, looked it up, and the listing has the WRONG house pictures. Address correct, but the exterior and interior completely, 100% different! We reverse google image searched and the photos are also used in another listing in an area about 25 minutes away. I called customer service and they did not seem to understand that the pictures are not of the correct house. Without a doubt, the worst home tour we have done. Very dissatisfied with Invitation Homes. After this experience we will never rent/lease or use Invitation Homes.

Moved in two weeks ago disaster Moved in two weeks ago. This residence should never have been allowed to lived in. The pool is completely green with probably a foot of algae on the bottom. The room was leaking and dozens of other issues. Customer service talks to you as if everything is fine. This is beyond slumlord style living.

Real tenant with real review I am an actual tenant that can say it has been a great experience since I moved in my home. Anytime I have called them for any issue they are always right there I know everyone situation can be different but I live in Tennessee and they have been great to me and my family.Only minor issue I wish lights and water was in my name but that’s ok. Maybe in the future they will consider that but Thanks for everything you all have done for me and my family.

Stay away Stay away! Bad management and most likely fake reviews. Don't believe the positive reviews you see for these people. Google a few of the names of the reviews followed by "Invitation Homes". You will be surprised at the number of people that give 5 stars that have the same First name Last initial that WORK AT Invitation Homes. I am currently in a dispute with them for overcharging me over $350. Their response is to stonewall and ignore you. I am currently dealing with them through lawyers, so I will leave out details here. Some of the other issues: - It took me 5 months to get a tree that was visibly dead on my property removed. Over 15 maintenance requests that were denied. Each time with a new reason. We had a tree guy come out and he said, "I would not live in this house at the moment with this tree". Did they care? Nope. It took me countless requests and threats of legal action to get them to remove it. - Their maintenance is the WORST. It took 3 months to fix a dishwasher. - Maintenance broke my roof and never fixed it. - FEES! Oh my, the number of fees is just crazy. Whatever price they advertise, add $200 minimum on top of that a month. Invitation Homes is owned by Blackrock. Blackrock is the largest single-family homeowner in the United States. These people are the reason others can't afford a house. Do not support them. I have dealt with multiple people trying to solve this issue with no resolution. Duncan Changa, Jamie Matthews, David Wright, Carol Taylor, Shelby Stone, Mary Craig