Privacy Policy

1. Introduction

Trustify360 Ltd (“Trustify360”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Trustify360.com or use any of our related services (collectively, the “Platform”). By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

a. Information You Provide

We may collect the following personal data when you interact with our Platform:

• Account Information: Name, email address, password, and contact details when you create an account.
• Reviews and Content: Any text, images, or feedback you post on the Platform.
• Business Account Data: Information submitted by businesses when claiming or managing their profiles.
• Communications: Copies of your correspondence with our support team or moderation staff.
• Marketing Preferences: Choices regarding newsletters, offers, or updates you opt into.

b. Information We Collect Automatically

When you visit our website, we automatically collect:

• Usage Data: IP address, browser type, operating system, pages visited, date/time stamps, and referral URLs.
• Cookies & Tracking: We use cookies, analytics, and similar technologies to improve functionality and analyze website performance.

c. Information from Third Parties

We may receive information from:

• Business partners, marketing affiliates, or review verification tools.
• Publicly available sources and social media profiles (for verification or fraud prevention purposes).

3. How We Use Your Information

We use your information to:

• Provide and maintain our Platform — including user accounts, reviews, and moderation tools.
• Verify authenticity of reviews and user accounts to maintain platform trust.
• Communicate with you — respond to inquiries, notify you of updates, or send confirmations.
• Enhance user experience — analyze website traffic and performance.
• Moderate reviews and enforce our Terms of Service.
• Send marketing or promotional materials (only if you have given consent).
• Comply with legal obligations and protect against fraud or abuse.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your data:

• Consent: When you voluntarily provide personal information or agree to marketing communications.
• Contractual necessity: When processing is required to deliver our services to you.
• Legitimate interests: To ensure platform security, fraud prevention, and service improvement.
• Legal obligations: To comply with applicable UK and EU regulations or law enforcement requests.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Hosting, IT, email, and analytics providers who support our operations.
• Legal Authorities: When required by law or to protect our rights, users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

All third parties are bound by confidentiality and data protection agreements.

6. Cookies and Tracking Technologies

Trustify360 uses cookies to:

• Remember your preferences and login status.
• Analyze website performance and user interaction.
• Deliver relevant content and advertisements.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

7. Data Retention

We retain your personal information only as long as necessary:

• For active accounts, we retain information until you request deletion.
• Reviews and business feedback may remain visible to maintain transparency, even if your account is deleted.
• Backups and logs may be kept for up to 12 months for security and compliance.

8. Your Rights (UK & EU Users)

Under data protection laws, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update or amend inaccurate information.
• Deletion (“Right to be Forgotten”): Request removal of your account and associated data.
• Restriction: Limit processing of your data under certain circumstances.
• Objection: Opt out of marketing or certain processing activities.
• Portability: Request your data in a structured, commonly used format.

To exercise these rights, please contact [email protected]. We may request verification of your identity before processing your request.

9. Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure access protocols. However, no online service is 100% secure. You acknowledge that data transmission over the internet carries inherent risks, and Trustify360 cannot guarantee absolute security.

10. International Data Transfers

Your data may be processed or stored outside the United Kingdom in jurisdictions with different data protection laws. In such cases, we ensure adequate protection through Standard Contractual Clauses (SCCs) or other lawful mechanisms.

11. Children’s Privacy

Trustify360 is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, it will be promptly deleted.

12. Links to Other Websites

Our Platform may include links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be available on Trustify360.com, with the effective date clearly indicated at the top.

14. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact: