The Worst Letting Agency Upon moving out, I repeatedly contacted them to release my deposit. Unfortunately, even after a month has passed, my deposit remains unreleased. Following persistent follow-ups, they informed me that they had hired a "sparkle clean" service and would be sending me an invoice for the cleaning expenses. Ironically, I had already hired a professional cleaner to ensure the property was left in impeccable condition before my departure. The house was in a cleaner state than when I first moved in. It is disheartening to note that despite my efforts and the clear state of the property, they continue to withhold my deposit. Their reluctance to return the deposit, coupled with their evasive actions, strongly suggests unethical practices. They are absolute scammers, and I strongly advise others to avoid engaging with them at any cost.

Criminals & Scammers The worst renting company I've been through by a long stretch. Calling them awful would be far from reality: the agents, especially one named Ross, have no communication whatsoever with the landlords and get easily & unnecessarily angry regarding contract cancellations for let properties. The property we rented had sewage (human waste right under our bedroom windows), humidity & pest infestation problems which we uncovered after moving in. Avoid like the plague! Good riddance to these thieves and liars.

Soulless and snobby Hated every time I had to get in contact with them. They never showed us any respect, trust or consideration despite paying on time without issue for 5 years. Were incapable of making even basic decisions without asking the landlord first and refused to make any kind of upgrade to the property.

Edinburgh Zone Letting - Avoid Edinburgh - Zone Letting. Really poor, slow service. We made multiple requests for work to be done (including unblocking a drain which was blocked before we arrived) and they never did anything about it. Also incurred excessive cleaning charges at the end of the tenancy - despite cleaning the property before departing.

Worst letting agent - do not use I was emailed and asked to book a viewing for the property, which I did. Given a time and date of today at 10am. My poor partner spent over an hour trying to get to the property because of the roadworks, and when he got there no on answered. He was attending in my place as I currently supposed to be sleeping ( nightshift nurse). I phone and ask what's going on and get told, there is no bookings, even though it was the same gentlemen that booked me in at 10am. Incredibly poor service, if that's the poor management of a viewing I would hate to actually rent with them