
Nathan
Criminals & Scammers The worst renting company I've been through by a long stretch. Calling them awful would be far from reality: the agents, especially one named Ross, have no communication whatsoever with the landlords and get easily & unnecessarily angry regarding contract cancellations for let properties. The property we rented had sewage (human waste right under our bedroom windows), humidity & pest infestation problems which we uncovered after moving in. Avoid like the plague! Good riddance to these thieves and liars.

Jenny Barr
GBZone Lettings Glasgow - fab service Scott at Zone Lettings was super helpful at all times during our property sale. Would highly recommend Scott and Zone. Thank you!

A
GBThe flat had been cheaply refurbished The flat had been cheaply refurbished, to such an extent that light fittings were visibly loose - one spontaneously fell from the ceiling to smash on the floor next to my flatmate. The process of terminating the lease prior to the end date was revealing. Expect a hugely inflated fee (£300!) for the re-advertising of the property. We negotiated to find a new tenant ourselves, and found a friend who was willing to take over. We were then instructed that the landlord would need a FULL YEAR of rent UPFRONT for reasons of 'extra security'. Of course, that was not feasible nor remotely appropriate. When we finally broke free, the flat was relisted with no such mention of a lump-sum down-payment. Our friend had a guarantor lined up and a full-time job, and so I remain suspicious of the motives behind their demands and would refrain from ever dealing with the team again. Having been passed across approximately 5 different members of the Zone Letting team, as our back-and-forths became too convoluted for some to address, I have mixed opinions. Some are underqualified in customer relations while others are much better at responding without too much condescension. Policies, however, seemed to run very much one-way, and best practice in communication was laughable.

Janey
GBHappy Landlord I moved my properties to Zone Letting last year after several years with another agent; it seems the grass is greener ! Very happy with the proactive service that I have been receiving.

Jan Petro
GBProfessionals with high standards Stayed with this letting agent for 7 years and have only good words to say about my experience. They are committed to high standard and very professional approach. All responses were prompt and issues fixed with a very short time period. Zone Letting, you deserve 5 stars and my recommendation.