Genuinely impressive Genuinely impressive. Really helpful and friendly staff, quick service, good communications. Really happy to be a customer.

I had a very smooth easy transition… I had a very smooth easy transition refinancing with Nationwide & saving money which was the most important goal being a single widowed mother of 2 college bound teenagers. I applied for the first responders refinance being a nurse & Robert Pudlowski & his associates were understanding, patient, thorough & made this process easy for me. Highly recommended.

We recently decided to release some… We recently decided to release some equity from our home ,to buy something I've wanted for many years . We contacted nationwide over 55s mortgage advisor Donna Dickie.she is amazing,customer training schools from round the UK should be queuing up to head hunt her .Her knowledge and expertise is great. My husband and I are both pensioners not well up on tech .Donna has been with us each step of the way .Even answering emails out of hours .thankyou Donna you have been a star.

Zevallos Family: Exceptional Service & Extremely Professional After going through first with Mortage Broker taking forever to shop for a lender and exhausting our mortgage commitment time (30 days) and then our extension we tried with another lender (15 days)...we had to extend our contract and NATIONWIDE was able to get the Job DONE!! If your shopping for a mortgage company to help you get funding for you & your family this is the team you want assisting you!! Robert Haufler and his partner Héctor Passini were able to save us from the nightmare we was going through with the other lenders and mortgage brokers. There were honest, straight forward and they were make sure your are OK before you go into underwriting. They will not put the file through there pipe line unless they are sure it will close. They have 100% closing ratio because they do pre-underwriting on your file - and if something doesn’t work they will find a solution to make it work!! They are the direct lenders and they will help you all the way!! Robert Haufler and Héctor Passini have a great level of expertise and exceptional service!! We were able to secure our house with the help from there team!! Thank you!! We are forever grateful for what you have done for our family!! 🙏🏼 Rudolph Zevallos & Tinna Laruy Zevallos Family

Very poor experience - 9 weeks and still no outcome Very poor experience . It’s been 9 ( nine) weeks and we still haven’t got an outcome . It started with redundant and repetitive questions from the underwriters that needed 5 working days to each time to review the answer . It continued with an inexperienced surveyor that asked for structural engineer report that I had to pay . Only trivial cracks .( for comparison another lender that I got the mortgage from did a desktop valuation ). The report took 10 days to be reviewed . When we thought everything is ready they asked for proof of visa that we had sent 9 weeks before . We decided to go to another lender and got the mortgage offer within 2 weeks . Very disappointed with Nationwide - inefficient and time consuming communication systems and procedures . Avoid .