Poor service so far Terrible, been waiting weeks and weeks for an update on my mortgage application/ valuation only to keep being told each week 'it will be looked at this week'. I understand delays with COVID and high numbers of enquiries but very bad service and getting no where

Great experience Working with Nationwide was a wonderful experience, I worked with Ronald Green and he was patient, kind and stuck with my throughout the whole process.

I had a very smooth easy transition… I had a very smooth easy transition refinancing with Nationwide & saving money which was the most important goal being a single widowed mother of 2 college bound teenagers. I applied for the first responders refinance being a nurse & Robert Pudlowski & his associates were understanding, patient, thorough & made this process easy for me. Highly recommended.

Genuinely impressive Genuinely impressive. Really helpful and friendly staff, quick service, good communications. Really happy to be a customer.

We recently decided to release some… We recently decided to release some equity from our home ,to buy something I've wanted for many years . We contacted nationwide over 55s mortgage advisor Donna Dickie.she is amazing,customer training schools from round the UK should be queuing up to head hunt her .Her knowledge and expertise is great. My husband and I are both pensioners not well up on tech .Donna has been with us each step of the way .Even answering emails out of hours .thankyou Donna you have been a star.