PETLIBRO

1135 Walsh Ave, 95050, Santa Clara, United States
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2.85
Based on 20 Reviews

5

30.00%

4

5.00%

3

25.00%

2

0.00%

1

40.00%
About PETLIBRO

PETLIBRO was founded in 2019 in C.A., USA. We believe that when pets & people are together, the world becomes a better place & getting to know your pets better will allow you to build a stronger bond with them. With focus on detail and passion for all things pet-related, we make it easy for pet owners to bring joy and comfort into their lives and the lives of their furry friends. Since established, with our affection for pets and obsession with detail, we have designed products and shipped them to homes around the world.

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Diana S.
GB

Overall great fountain, but a couple design tweaks would make it perfect! Overall, we are very happy with this water fountain and I would have given it 5 stars except for two design issues. The first is the lack of ease in opening it up. Once the lid is pressed into place creating the proper suction for the pump, it's difficult to get a good grip to open it. I've tried not pushing the top down too much but then the flow seems a bit low. Mainly we use a butter knife to pry it up. So if some type of handle could be included in the design, that would be very helpful. The second request would be to have a glass see-through window in order to see exactly how much water is left in the reservoir. I've had a couple close calls with water getting almost below the pump. If those changes were made, this would be an ideal cat fountain as far as we're concerned!

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Ronnie
GB

Love this idea and well made toy Love this idea and well made toy! I've had this for a few weeks but just recently unpacked it. My 6 yr old cat hasn't spent much time with it yet but is intrigued with this speedy little mouse. Reminds me of my robotic vacuum: areas need to be blocked off to allow the mouse to roam freely without too many obstacles which it handles well enough until it goes under my TV console where there are cords. I just need to resolve those tricky spots. Great toy.

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Loyal Fan
GB

Incredible Customer Service Incredible Customer Service! I have used the water fountain before, different model. I ordered a new one and had a notification that it was delivered, although I could not find it. I emailed the company after hours, and to my surprise, I received a personal response within an hour. For the next 24 hours, the follow up and concern they showed was amazing. I have a long career in customer service, in various industries, and the service I received has been truly inspirational. Package was delivered as said, but in a completely different location by carrier. The cat loves this product and as his keeper, it is reassuring he is consuming more water. Keep doing what you’re doing👏

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Teresa Wilson-Gunn
GB

The Capsule Water Fountain is the best! I'm very happy with the design of the petlibro capsule water fountain. It's far better than the other fountains I've purchased before. The water is entirely enclosed and doesn't spill when full. Being able to use the spout or not is a nice touch as well. It's well built and easy to clean. Such a great product for a reasonable price.

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Cassandra Steele
GB

Good babbling bad mold My cat prefers the babbling over the stream. But the filter was only good for 10 days when pink mold and junk appeared and my cat started looking for water elsewhere.

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