Dorothy Thomas
GBGreat people to do business. The personnel were very busy people and we were working together at holiday time. Even if the person you wanted to speak with wasn’t available to take the call, they would generally return the call in around 15 minutes. We felt that they were on our side in any discussion. In any case, we closed our transaction and even did so in our home. Overall we’re very satisfied with the outcome.
Debra Hayes
GBExcellence From my first contact with Glen he was wonderful. His patience is beyond measure. I also received the same excellent service from Melanie. They made a difficult and stressful situation so much easier always answering my numerous questions and many times having to repeat the answers. They make a great team. I thank you both for your excellent customer service.
Roger Dixon
GBMelissa and Abby were wonderful Melissa and Abby were wonderful. The stars given are theirs. However someone in your underwriting department just did not want to do this loan for reasons that I suspect but can't prove. Forgetting to cross a T or dot an I caused endless delays. An account opened for tires with a balance of $250 brought everything to a halt. We have outstanding credit, high balances that are paid in full every month, no debt to speak of. Everything was exactly right yet someone kept finding another reason to delay it. The loan finally closed three MONTHS after starting the process. By the way, any document asked for was scanned and sent the same day it was requested. I understand the second appraisal slowed things down a little but there was still something else going on here. Would I recommend One Reverse? Unfortunately I would have a hard time doing that. I am just glad it's over.
Jo
GBI most definitely will recommend this I most definitely will recommend this company. My application had a few bumps to fix for FHA. The folks at one reverse work together to get what works the best for you to complete your loan. Excellent Company.
Robert Hemminger
GBBobs reverse mortgage review We had a great experience with our One Review Mortgage from beginning to end. Austin Youst was a pleasure to work with. He explained everything in detail & answered all questions. He was great about staying in touch with us and very good about return calls. We always felt that he had our best interest in mind with suggestions & information. Would give him an A+ rating.