Rodney Miller
GBEveryone I dealt with was extremely… Everyone I dealt with was extremely helpful and answered my questions and kept me updated on the entire process. Would not hesitate to recommend in the future. Minerva and Melanie were great.
Dorothy Thomas
GBGreat people to do business. The personnel were very busy people and we were working together at holiday time. Even if the person you wanted to speak with wasn’t available to take the call, they would generally return the call in around 15 minutes. We felt that they were on our side in any discussion. In any case, we closed our transaction and even did so in our home. Overall we’re very satisfied with the outcome.
Valerie Maestas
GBVery good with Corey Very helpful -
Robert Hemminger
GBBobs reverse mortgage review We had a great experience with our One Review Mortgage from beginning to end. Austin Youst was a pleasure to work with. He explained everything in detail & answered all questions. He was great about staying in touch with us and very good about return calls. We always felt that he had our best interest in mind with suggestions & information. Would give him an A+ rating.
Roger Dixon
GBMelissa and Abby were wonderful Melissa and Abby were wonderful. The stars given are theirs. However someone in your underwriting department just did not want to do this loan for reasons that I suspect but can't prove. Forgetting to cross a T or dot an I caused endless delays. An account opened for tires with a balance of $250 brought everything to a halt. We have outstanding credit, high balances that are paid in full every month, no debt to speak of. Everything was exactly right yet someone kept finding another reason to delay it. The loan finally closed three MONTHS after starting the process. By the way, any document asked for was scanned and sent the same day it was requested. I understand the second appraisal slowed things down a little but there was still something else going on here. Would I recommend One Reverse? Unfortunately I would have a hard time doing that. I am just glad it's over.