Exceptional Exceptional! Every interaction with Rocket Mortgage employees was outstanding. Danny led us through the process and answered all questions. We were extremely disappointed with our appraiser. His personal interactions with us let us know that we would not receive a fair and professional product. We gave him the benefit of the doubt, but unfortunately he responded as anticipated. We hope that you never expose any of your other customers to this kind of environment again!

Great experience, as usual! This is our fourth time working with Rocket Mortgage and we have never had anything but a positive experience. Every person we worked with through the various steps has been highly experienced and professional. As with any loan, various concerns came up, bu they were all handled quickly, professionally and to our satisfaction. As long as we are buying houses we will continue to work with Rocket on the mortgages.

I have never felt more comfortable… I have never felt more comfortable closing a loan and it is all due to Nadis. He is how business is supposed to be handled. Nadis worked far beyond any other loan closing I ever had and I just can’t imagine now to do any business with anyone else for closing a loan.

A pleasant surprise. You seem to have found the formula for hiring the right people for their right position. Everyone we dealt with were professional, pleasant to talk with, basically could give you the feeling they were working for me and doing their most to get me the best deal possibly. I will be 76 yr old next month and have been through many of these deals. I can honestly say this was the best.

Sarah Garcia our Customer Service… Sarah Garcia our Customer Service Representative was amazing, kind and lovely as she walked us through the positives of refinancing. Sarah has a gift for understanding how to speak with people. We wish her all that is good, Todd and Lissa Hutcheson