Vicki
GBVery smooth and easy process Everybody was helpful and responded to my questions and emails in a timely manner. Being able to upload all documents needed and sign/initial a lot of the closing signatures online made the process very easy and fast. The day of closing, a closing agent came to my home at a time that I chose, and we had it all completed in about 20 minutes.
Brenda Larson
GBI worked with the Rocket Mortgage team… I worked with the Rocket Mortgage team on the purchase of our first home. The level of care, attention to detail, and professionalism demonstrated by Erick Childs and his team far surpassed my expectations. As a first-time home buyer, we really appreciated Erick Childs honesty and transparency throughout the mortgage process. His team stays on top of every detail and is there for you every step of the way to answer any questions and address any concerns. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. I highly recommend Erick Childs and his team.
Sharon Gardner
GBThe loan experience was really concise… The loan experience was really concise when dealing with Rocket Mortgage however the experience was not as smooth, working with Amrock Title-company. There were a few glitches which cause the dispersement of the loan to be later than expected. Everything considered I was please with the outcome.
Curtis
GBThe Mortgage guy Jeff was on it The Mortgage guy Jeff was on it and responsive, patient and proactive and had good answers to questions and asked good questions for answers. He seemed trustworthy and proved himself to be so. He and his team provided nearly seamless transitions through the phases leading to closing.
B Kanady and P Chesterman
GBFrom our first call with Lydia to… From our first call with Lydia to closing, Rocket mortgage provided us with transparent,knowledgeable, friendly,and efficient customer service. Lydia was fabulous, keeping us updated minute by minute with every step of the process. Many thanks and gratitude to all at Rocket Mortgage. We will be happy to recommend Rocket Mortgage to everyone we know.