I have a great experience with Rocket's… I just want to share my experience with Rocket. Overall, I have a great experience with Rocket's Team and Web Interfaces, especially with the visual milestone update. Nice work! My Senior Banker, Cristina Lounsberry is very knowledgeable. She understood my concern and need for the loan. She stayed with me until the loan was closed. I really appreciate her time and expertise. I would recommend my friends/family to work with Rocket's team moving forward.

Answered all of my questions Answered all of my questions, very patient while I made some repairs to my home to meet appraisal requirements. Really great at guiding me through the process. All information on app!!!!

I really love working online and… I really love working online and uploading all my documents to facilitate this process, which was awesome. The only thing I found frustrating was when I received my cash out in the form of checks instead of wire transfers, I think you guys need to change this policy and help us consumers, get money directly to where it needs to be instead of sending us checks.

Sarah Garcia our Customer Service… Sarah Garcia our Customer Service Representative was amazing, kind and lovely as she walked us through the positives of refinancing. Sarah has a gift for understanding how to speak with people. We wish her all that is good, Todd and Lissa Hutcheson

Very smooth and easy process Everybody was helpful and responded to my questions and emails in a timely manner. Being able to upload all documents needed and sign/initial a lot of the closing signatures online made the process very easy and fast. The day of closing, a closing agent came to my home at a time that I chose, and we had it all completed in about 20 minutes.