Awful Honestly I have had a lot of messages about renewing my policy etc. However tried to call 4 tines without any success. Suspiciously when you follow automated service to cancel yoir policy it kicks you off the call. Left messages emails no response. My new insurance is 150 pounds less than their renewal quote as well. No loyalty any more

Worst car insurance company ever AVOID Worst car insurance company ever. They upped my insurance twice on the same policy quoting wrong information about my mileage. Then said 3 points that had come off I still had to submit for insurance purpose for 5 years. Policy cancelled and they took £220 without telling me and my consent to to take. Absolutely fuming avoid at all costs there customer service is very rude and don’t care.

Blocked as spam! Who are these people? Sending messages tomy phone to say my insurance doesn't cover me for delivering pizzas or whatever. I don't deliver anything and I don't have an insurance policy with these f00ls. Blocked as spam!

Took out a policy which was not due to… Took out a policy which was not due to start for another 15 days. Tried to cancel within 4 days and was told it's an ridiculous £60 cancellation fee! Apparently it's in the small print in their terms and conditions! In other words it's not made clear. Apparently work had already been carried out on the policy which I very much doubt. Their quotes maybe cheap, but service is very poor. Stay away from this company unless you like being ripped off!

Shocking Shocking. Rude customer service after I've been waiting 5 weeks for a refund during a time when money is needed. That's after insuring with RCIB last year, paying, then discovering one month into the policy that they hadn't finished the paperwork their end leaving me uninsured. Glad I didn't have a crash in that month because they would've washed their hands of me. They're cheap because they're incompetent. First review I've ever written. Stay away from RCIB.