Free Spirit
GBWow didn't realise compaies like this… Wow didn't realise compaies like this still exist and come up on compafethemarket. Bought insurance for my bike 27 march thought no more had accident police involved who checked insurance database to discover I'm not insured. Check my bank and not only have they taken full amount of £96.60 but also another payment end on April for £27. Police spoke to them and they say they cancelled my policy after not sending in documents to them but I've never had an email and they say they asked for NCD proof but i declared i had non anyway. Total scam to be dealt with by ombudsman and police. Where that leaves my claim who knows.
free spirit
GBSCAM LIKE A SHAM MARRIAGE I pay for my insurance in full every year I got a quote through comparison site with ladybird insurance so who the hell are these numptys. A broker making extra dollar a month into my insurance I bought a new car and kept same policy they charged 245 admin fee plus cancellation of old policy. It was actually cheaper to insure new car. You can't drive other cars your not covered because thet are a broker I'm now with Hastings these dumb Aholes from London need to jump in the Thames
Morgan Armstrong
GBWorst car insurance company ever AVOID Worst car insurance company ever. They upped my insurance twice on the same policy quoting wrong information about my mileage. Then said 3 points that had come off I still had to submit for insurance purpose for 5 years. Policy cancelled and they took £220 without telling me and my consent to to take. Absolutely fuming avoid at all costs there customer service is very rude and don’t care.
Michael
GBAvoid this company at all costs Wish I could give 0 stars for this disgrace of a company! My god where do I start? First off after signing up and paying the fee it took them 5 days to email my certificate of insurance which meant I had to temporarily insure my van costing me £120! Forget uploading your details on their online portal as that doesn't work. Now onto customer service! C***s!!!!! On the off chance you do get through to them they have no clue what they're doing and bounce you around different departments! I had to make a claim and the ignorance on their part was unbelievable! Phone calls and emails go unanswered so bad at one point I genuinely felt they sent a salvage company to just steal my van! Only after I got a lawyer to threaten them with a lawsuit did they get in touch with me! The whole thing took almost 4 months to be sorted and even though I said I would like a replacement vehicle when I signed up,they said I wasn't entitled to one! How they are still a functioning insurance company is shocking! Worst experience of my life hands down! Do yourself a favour and risk driving uninsured over going with this mob
Customer
GBNO NOT USE THIS SHAM OF A COMPANY NO NOT USE THIS SHAM OF A COMPANY. I paid £378 for a new policy. They wanted to increase it by £206 after I had started the policy. I wanted to cancel after 4 days due to the increase - they said they would charge me £204 to cancel. I therefore had to stay with them. I hate this company with a vengeance.