Worst car insurance company ever AVOID Worst car insurance company ever. They upped my insurance twice on the same policy quoting wrong information about my mileage. Then said 3 points that had come off I still had to submit for insurance purpose for 5 years. Policy cancelled and they took £220 without telling me and my consent to to take. Absolutely fuming avoid at all costs there customer service is very rude and don’t care.

WOw where do I start WOw where do I start Avoid this company with all your might My name is Lord Delaney and the experience with this company has unprofessional, ignorant and underhanded not to mention incompetent. 4 times they have dropped my call There website portal / app is not fit for purpose and they have registered a claim when I had no claim in order to push my premium up I call this fraud !!! Apparently they have over 300 staff 6 in a row consecutively had no clue how to deal with the issue I will be moving to the more expensive company as all trust has been lost I truly Can not believe they are aloud to function as a insurance broker Avoid Avoid avoid!!

Awful Honestly I have had a lot of messages about renewing my policy etc. However tried to call 4 tines without any success. Suspiciously when you follow automated service to cancel yoir policy it kicks you off the call. Left messages emails no response. My new insurance is 150 pounds less than their renewal quote as well. No loyalty any more

wish I could give zero stars policy… wish I could give zero stars policy cancelled due to speeding offence on my licence which wasn't declared, couldn't offer me another policy but charging me £ 165 cancellation fee. absolutely disgusting avoid I will never use rcib again. absolutely useless customer service I was promised a call back nobody called and it goes on. AVOID

Avoid at all costs Avoid at all costs. I have just sold my car with 6 months left on the insurance and they are only giving me back £22!!!!!! It should easily of been a couple if hundred. They are keeping the rest for cancellation fees, admin fees, and very vague fees. I was supposed to get a breakdown of all this which I intended to send to Rip Off Britain but now cant get any response from them at all. Scam company!!!!!!