These insurers sent an email to my 21… These insurers sent an email to my 21 year old daughter threatening bailiffs for an unpaid missed payment. We paid her car insurance in full last July. When we spoke to them it was because her black box had registered her being at her uni address. The operator had no understanding of my concerns around the incorrect information in the email. They then charged us £35 to add her uni address to the policy!!! Terrible company, won’t reinsure with them.

Avoid at all costs Avoid at all costs. I have just sold my car with 6 months left on the insurance and they are only giving me back £22!!!!!! It should easily of been a couple if hundred. They are keeping the rest for cancellation fees, admin fees, and very vague fees. I was supposed to get a breakdown of all this which I intended to send to Rip Off Britain but now cant get any response from them at all. Scam company!!!!!!

Wow didn't realise compaies like this… Wow didn't realise compaies like this still exist and come up on compafethemarket. Bought insurance for my bike 27 march thought no more had accident police involved who checked insurance database to discover I'm not insured. Check my bank and not only have they taken full amount of £96.60 but also another payment end on April for £27. Police spoke to them and they say they cancelled my policy after not sending in documents to them but I've never had an email and they say they asked for NCD proof but i declared i had non anyway. Total scam to be dealt with by ombudsman and police. Where that leaves my claim who knows.

SCAM LIKE A SHAM MARRIAGE I pay for my insurance in full every year I got a quote through comparison site with ladybird insurance so who the hell are these numptys. A broker making extra dollar a month into my insurance I bought a new car and kept same policy they charged 245 admin fee plus cancellation of old policy. It was actually cheaper to insure new car. You can't drive other cars your not covered because thet are a broker I'm now with Hastings these dumb Aholes from London need to jump in the Thames

Horrendous customer care Horrendous customer care, each dept doesn’t have a clue what the other one is doing & sends out threatening txts & emails for no reason & continues to send them out when the problem got sorted days ago. It’s that bad I had to make a complaint to the insurance ombudsman who are now investigating. So, insure your vehicle or anything with them at your peril. You have been warned. Can’t wait till next year to change company’s & get away from these clowns. By the way, when you complain the so called Manager puts the call on mute as they obviously don’t like complaints. How dare anyone complain.