These insurers sent an email to my 21… These insurers sent an email to my 21 year old daughter threatening bailiffs for an unpaid missed payment. We paid her car insurance in full last July. When we spoke to them it was because her black box had registered her being at her uni address. The operator had no understanding of my concerns around the incorrect information in the email. They then charged us £35 to add her uni address to the policy!!! Terrible company, won’t reinsure with them.

wish I could give zero stars policy… wish I could give zero stars policy cancelled due to speeding offence on my licence which wasn't declared, couldn't offer me another policy but charging me £ 165 cancellation fee. absolutely disgusting avoid I will never use rcib again. absolutely useless customer service I was promised a call back nobody called and it goes on. AVOID

Wow didn't realise compaies like this… Wow didn't realise compaies like this still exist and come up on compafethemarket. Bought insurance for my bike 27 march thought no more had accident police involved who checked insurance database to discover I'm not insured. Check my bank and not only have they taken full amount of £96.60 but also another payment end on April for £27. Police spoke to them and they say they cancelled my policy after not sending in documents to them but I've never had an email and they say they asked for NCD proof but i declared i had non anyway. Total scam to be dealt with by ombudsman and police. Where that leaves my claim who knows.

Horrible company steel your money and… Horrible company steel your money and the customer service was a scummy rude woman, my breakdown policy had not even started but when canceling they would only refund two thirds of my money! Low life company!!

It's all a Big Fat Scam It's all a big fat scam! Using price comparison sites, they have different insurance names! I thought I was getting Ladybird Insurance but its RCIB- they are a financial broker!! They give you one quote online and then double it after you accepted the cheaper quote. They take out the entire annual amount, even though you selected monthly. Then when you ring them to cancel & a full refund. Within 2 days! They take out £200 cancellation fee. They are a SCAM! Avoid! Disgusting!