I work for a company that uses this… I work for a company that uses this fraudulent company for workman's comp. I had 2 workers injured on the job. 1 from almost a year ago and another more recent. They spoke to 1 person, gave them al the information required, got a claims number, and never heard from AmTrust ever again. I even had the HR department reach out several times, over and over again and here we are a year later...nothing. I would suggest getting a lawyer when dealing with this company. Go through court and have them pay the court cost, and pain and suffering too. I suggested that to my staff because this job doesn't pay much and to be off for even a day... you are losing money to pay rent, eat, feed your kids, childcare... all the above. Y'ALL ARE PLAYING WITH PEOPLE LIVES. i would rate this company a ZERO!!!!!!!

Bait and switch which cost thousands of… Bait and switch which cost thousands of dollars! We were originally charged a fee for not agreeing to an audit. The reason we didn't agree is due to the financial reports they wanted to access along with private company information. Our charges were originally $3,000. In order to reduce the $3k fee were instructed to agree to the audit. We agreed and proceeded to pay the reduced amount of $2,000. Once the audit was completed we were billed again but this time it was for $30,000! Once we questioned this new bill it was reduced to $11,000. We were referred to Amtrust by ADP Insurance dept. No one at Amtrust and ADP Insurance is helping sort these fees and the misguidance we've received.

NEVER EVER USE THIS COMPANY Disingenuous, unprofessional and unhelpful. Terrible quality customer service and quality of employee. No point expecting a response from anyone, it takes weeks and weeks. They do not care about their customers at all.

Avoid this company at all costs Avoid this company! I made a simple insurance claim for storm damage over three months ago, and they have still not even processed the paperwork. Every time I ring they say they have a backlog of claims to get through and that they will prioritise my claim - this is to fob me off, because nothing ever happens. The original water damage has now worsened because of their unwillingness to deal with my claim. I am frustrated and angry, and will have to make a complaint to the financial ombudsman as a last resort.

Greedy and useless. Good luck getting ahold of them Been trying to get ahold of them for months to cash a claim over a failed property construction. Literally, they just ignore you. No answer at all despite of several emails and phone calls. They are not helpful at all. When asked questions about the documents, they just answer like robots. They are making it very difficult to claim our money. They will Try to make you exhausted of their procedures and requests and give up...