Completely worthless insurance Appalling service. When I desperately needed to make a landlord claim after years of faithful customer loyalty, they kept coming up with any and all excuses and policy exclusions clearly aimed at finding ways to deny my claim. Turns out their insurance is completely worthless as it's literally impossible for any landlord to adhere to the fine print. Never again! Avoid like the plague!

I work for a company that uses this… I work for a company that uses this fraudulent company for workman's comp. I had 2 workers injured on the job. 1 from almost a year ago and another more recent. They spoke to 1 person, gave them al the information required, got a claims number, and never heard from AmTrust ever again. I even had the HR department reach out several times, over and over again and here we are a year later...nothing. I would suggest getting a lawyer when dealing with this company. Go through court and have them pay the court cost, and pain and suffering too. I suggested that to my staff because this job doesn't pay much and to be off for even a day... you are losing money to pay rent, eat, feed your kids, childcare... all the above. Y'ALL ARE PLAYING WITH PEOPLE LIVES. i would rate this company a ZERO!!!!!!!

NEVER EVER USE THIS COMPANY Disingenuous, unprofessional and unhelpful. Terrible quality customer service and quality of employee. No point expecting a response from anyone, it takes weeks and weeks. They do not care about their customers at all.

Greedy and useless. Good luck getting ahold of them Been trying to get ahold of them for months to cash a claim over a failed property construction. Literally, they just ignore you. No answer at all despite of several emails and phone calls. They are not helpful at all. When asked questions about the documents, they just answer like robots. They are making it very difficult to claim our money. They will Try to make you exhausted of their procedures and requests and give up...

DO NOT TRUST THESE CRIMINALS Absolutely terrible experience dealing with AmTrust. They quoted us around $780 for a 1-year policy and then at the end of the year conducted an audit in which they completely disregarded our actual payroll and decided they would multiply it by 10X and are trying to bill me an extra $8,000+. Completely criminal and a nightmare to deal with. STAY AWAY.