Bait and switch which cost thousands of… Bait and switch which cost thousands of dollars! We were originally charged a fee for not agreeing to an audit. The reason we didn't agree is due to the financial reports they wanted to access along with private company information. Our charges were originally $3,000. In order to reduce the $3k fee were instructed to agree to the audit. We agreed and proceeded to pay the reduced amount of $2,000. Once the audit was completed we were billed again but this time it was for $30,000! Once we questioned this new bill it was reduced to $11,000. We were referred to Amtrust by ADP Insurance dept. No one at Amtrust and ADP Insurance is helping sort these fees and the misguidance we've received.

I carried a workers comp policy with… I carried a workers comp policy with this company. After 3 years with them and never making any claims, Amtrust decided I owed them $14,000.00. Huge amount of money for my little business. Even after providing documentation and presenting our State's insurance laws they refused to back off and insisted I owed them this money. They threatened, harassed and bullied me. I finally had to get an attorney. After weeks of fighting with this unscrupulous company, their own attorneys realized they had no grounds for trying to coerce this money from me and it was eventually dropped. Though not until I had spent money on my own attorney and invested hours and hours of time. Run from this awful and deceitful company. If you do business with them, it will be a major regret!!! We are filing complaints with state insurance commissions....they need regulated.

Awful awful company Awful awful company. Will do everything to avoid paying a claim, even on a legitimate case. The Compliants department are no better, ignore your question and chasers. With no means of escalations or resolution Would rate it 0 stars if I could. Terrible

Absolute disgrace of a company!!! This company have left me for over 14 weeks without any contact. I have small children and no washing facilities for them. Would never recommend to anyone, worst service I have ever had to deal with.

NEVER EVER USE THIS COMPANY Disingenuous, unprofessional and unhelpful. Terrible quality customer service and quality of employee. No point expecting a response from anyone, it takes weeks and weeks. They do not care about their customers at all.