They have a minimum $$ yearly premium ... they will charge you the difference if its below the min Had a policy for a year for a VERY small business. I was quoted around $50 a month, with an audit at the end. The $50, varied by actual payroll. I ended up paying around $15 a month - which was great. We went out of business and I cancelled the policy. The FINAL AUDIT came through, saying that there were minimum $$ requirements. The min per year was $488 (something like that) and I owed the difference. Not a lot of money but still, no one ever mentioned there was a minimum. I had to have a rep on the line to pay the balance due as I couldn't pay it online, nor through their automated system since the policy was cancelled already.

Bait and switch which cost thousands of… Bait and switch which cost thousands of dollars! We were originally charged a fee for not agreeing to an audit. The reason we didn't agree is due to the financial reports they wanted to access along with private company information. Our charges were originally $3,000. In order to reduce the $3k fee were instructed to agree to the audit. We agreed and proceeded to pay the reduced amount of $2,000. Once the audit was completed we were billed again but this time it was for $30,000! Once we questioned this new bill it was reduced to $11,000. We were referred to Amtrust by ADP Insurance dept. No one at Amtrust and ADP Insurance is helping sort these fees and the misguidance we've received.

NEVER EVER USE THIS COMPANY Disingenuous, unprofessional and unhelpful. Terrible quality customer service and quality of employee. No point expecting a response from anyone, it takes weeks and weeks. They do not care about their customers at all.

Scam scum company that should not be in… Scam scum company that should not be in business - will take your money, double charge you, then audit with additional charges sending to a collections company. Never would recommend this company. Use other options

Awful awful company Awful awful company. Will do everything to avoid paying a claim, even on a legitimate case. The Compliants department are no better, ignore your question and chasers. With no means of escalations or resolution Would rate it 0 stars if I could. Terrible