Wow, Really Tin Leg I bought travel insurance with Trip Cancellation and Trip Interruption. On my Vacation I had a Nile River Cruise booked and "Viator/Trip Advisor" canceled my cruise without explanation. Tin Leg is denying my claim because they don't have a reason why it was canceled. I would think the emails stating the canceled cruise would explain it all. I'll be back to update this review if anything changes. As of 7-3-2022 Tin leg is not communicating at all to resolve what I bought this insurance for. I'll be back to update any Positive or Negative results.

SCAM COMPANY Refusing to pay out on a legitimate claim, after taking 4 months and asking me repeatedly to send the same information over and over. They required me to send my bank statements, which I'm wondering is that even legal? I've filed a complaint with the NAIC and the state of Florida. I'm looking into finding a local consumer investigator to take a look and report on them since so many people have been scammed.

Repetitively asking for same… Repetitively asking for same information, claims filed last year and still asking for same. If at all possible for no star, or broken star, would award same. Perhaps they have all the time to waste asking for same information, but I QUIT!!!

Tin Leg Insurance - Not Responsive I have had 3 trip insurance claims open for 6 months. I have provided all requested information and documentation multiple times. I was sent to the Zero Complaint Department. They did zero about my complaint other than having me send them all the documentation again. My calls get routed to voicemail or I get sent to another agent who’s going to “take care of it today”….then nothing.

Don't Use Tin Leg Travel Insurance Company! In October I fractured two vertebra in a boating accident on a remote island in the Galapagos. There was no hospital and no MRI available so my condition was not diagnosed until I returned to the US. However, the pain of two fractured vertebra was so severe, the next day I could not climb into the small prop plane that was the only way off the island. I had to rebook my flight and it took two days before I was able to move enough to get onto the plane. I asked to be reimbursed for the cost of the new plane flight and was told I had to have a letter from a doctor saying I could not leave on the appointed plane, but the doctor did not know my back was broken because he didn't have the equipment to diagnose it, so no letter was possible. I provided documentation of my condition when I returned to US and had an MRI but Tin Leg refused reimburse me for the changed flight.