Wish I could give them negative stars Wish I could give them negative stars. Bunch of crooks. Don’t know how I fell for them. Absolutely ridiculous service. I already put in a cancellation as of today. They deducted whatever they paid me from my remaining refund. Any time you put in a request, it takes days and then send someone who is not experienced at all. And then deny your claim. This is their process. They claim best on their website for many years. B.S. Absolutely absurd.

Mothers looking for value for money… Mothers looking for value for money better trust the repair of their household appliances to Home Service. Don’t hesitate to avail of their services. My mother is very shy to ask for help because she fancies herself as a strong independent woman. But from time to time, she does entrust her house with the Home Service Club especially with electrical work.

HSC please resolve client issues This company is not a scam but has terrible customer service. I have had a broken HVAC since 10 days but with no resolution or even an indication what the next steps are. I have called every day twice and I keep getting told that the “proper department” is looking at it and they will call me back. At this point the senior management should look into it before enough consumers join for a class action against it for risks they are exposing children’s and elderly to in summer months with these delays.

NO Customer Service & No coverage Water Heater broke 2/13, took them 3 days to get some to look at it, dragged their feet another week before coming back saying they needed more pictures only to deny the claim due to rust. The water heater ruptured & you waited 8 days to response, what did you think was going to happen, it magically disappear? Never, Never, Never use this company!

Its now september Its now september; this began in may. home service club still won't replace freezer, even though two of their technicians said freezer is shot. And now home service won't even return phone calls. we are forced to get a lawyer and report to better business bureau and california dept of insurance. What are we to think? what can we do? we are now facing an organization that appears to be in scam mode. we hope this reaches people thinking of joining home service club.