The Home Service Club

305 Broadway 9th Floor, 10007, New york, United States
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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About The Home Service Club

Our focus on home warranty service has allowed us to build a strong network of pre screened service contractors. We have worked hard to become and industry leader and innovator in the field of home warranty service. We are available online 24/7 and by phone (during business hours) to take service requests from our customers across 49 states. Here at The Home Service Club, we pride ourselves on our superior customer service.

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Dan Beugelmans, MD
GB

They underwrite Choice Home Warrant in… They underwrite Choice Home Warranty in California. Both Home Service Club and Choice are scams. I requested service for covered item. They did not find a provider and emailed that I could find one and that they would reimburse minuse the service fee. Lies,scam, and thief's. Thr provider provided some info saying he did not work for these crooks. Claim denied within 5 minutes. Of course appeal was no better. In California Choice is licensed by Home Service Club. Scammers——-Do Not Buy ——- This will be referred to Attorney General's office in California. See Arizona Class Action Suit against Choice. Scammers and bullies. I will not tolerate this manipulation. I paid 875.00 for the service and 1700 for a multi year plan for nothing. What’s up Home Service Club and Choice Home warranty??? Business model- Promise a lot, and deny coverage as much as possible. Truly reprehensible!

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Ryan Davis
GB

The airconditioner in my mom's house… The airconditioner in my mom's house has been acting so crazy. We couldn't increase the temperature, so we've been freezing for days! We called HSC when we realized things weren't going to get better, and luckily they were able to send a contractor quick. Luckily, this was included in our HSC home coverage. I've learned its both efficient and practical to avail of this company's services.

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Sandy S
GB

Absolutely the WORST warranty company Absolutely the WORST warranty company. Beware they will never repair your appliance. They checked my refrigerator after a service request callm and said this particular issue is not covered. So I end up losing $95. I have put an A/C service complaint and 3 weeks now nobody has shown up, even after more than 25 calls and I have given up. Their call center is a joke with 30 mins wait time and then you are cut off. you leave call back number and no body calls back. Please do not waste your money with this SCAM warranty company. They just take your money and literally cover nothing when time comes for repairs.

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Walter Wilson
GB

We have an unspoken and odd "tradition"… We have an unspoken and odd "tradition" of just inadvertently destroying devices in our homes. The agents are always friendly and welcoming given all the times we've called! The service call is only $75 and it could be replaced if they can't fix it. We love that HSC values our long tradition of using something until it is really useles..

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Pidek
GB

I am a real customer I am a real customer, with HSC policies on THREE different properties, based on these reviews. These reviews must be fake or bot generated. Customer Service agents are customer facing, answer the phone but know nothing and have to 'contact the proper department'. 5 of my 6 issues were not covered (sink faucets, shower valves, slow draining sink's) . Once you file a claim on-line, there is no way to check status on-line without calling in, to those same polite but unhelpful agents. NOTE that the $65 call out fee is for diagnostics, even if your issue isn't covered. The work won't be done the day the technician finally arrives, but instead will be scheduled later, and only if Home Warranty Club approves the claim. (1675) 281400 (2712) 281402 (24) 281405

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