The Home Service Club

305 Broadway 9th Floor, 10007, New york, United States
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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About The Home Service Club

Our focus on home warranty service has allowed us to build a strong network of pre screened service contractors. We have worked hard to become and industry leader and innovator in the field of home warranty service. We are available online 24/7 and by phone (during business hours) to take service requests from our customers across 49 states. Here at The Home Service Club, we pride ourselves on our superior customer service.

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Ryan Davis
GB

The airconditioner in my mom's house… The airconditioner in my mom's house has been acting so crazy. We couldn't increase the temperature, so we've been freezing for days! We called HSC when we realized things weren't going to get better, and luckily they were able to send a contractor quick. Luckily, this was included in our HSC home coverage. I've learned its both efficient and practical to avail of this company's services.

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Dan Beugelmans, MD
GB

They underwrite Choice Home Warrant in… They underwrite Choice Home Warranty in California. Both Home Service Club and Choice are scams. I requested service for covered item. They did not find a provider and emailed that I could find one and that they would reimburse minuse the service fee. Lies,scam, and thief's. Thr provider provided some info saying he did not work for these crooks. Claim denied within 5 minutes. Of course appeal was no better. In California Choice is licensed by Home Service Club. Scammers——-Do Not Buy ——- This will be referred to Attorney General's office in California. See Arizona Class Action Suit against Choice. Scammers and bullies. I will not tolerate this manipulation. I paid 875.00 for the service and 1700 for a multi year plan for nothing. What’s up Home Service Club and Choice Home warranty??? Business model- Promise a lot, and deny coverage as much as possible. Truly reprehensible!

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Trish K
GB

Rip Off. Don't get this one. 1st claim for dishwasher. Their rep says that they have an internal formula that is not part of their contract that allows them to deny paying ANY cost for my replacement unit. Since the value of my dishwasher is zero they are offering me a courtesy credit of $100 if I purchase from Lowe's which happens to be most expensive brands... So I paid over $600 and just moved into my very first home to get ripped off in a whole new way from these people. Yeah they are somehow claiming to be honoring their contract.

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Jacob Westfall
GB

It's a scam, don't buy They are con artists that will do everything in their power to not cover anything listed in your contract. Not to mention it takes them weeks to assign a technician to your home, their reimbursement option doesn't make sense, and their policies yield no results other than making you pay full price with no coverage.

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Jennifer Van Meter
GB

Company does NOT pay contractors Company does NOT pay contractors. Do not work for Choice, Home Service Club, Home Warranty of America or their new company name Rely Home. They gave my company authorization to make a repair for $765 but only paid $165 on the invoice. When I inquired they closed my contractor account and placed payments for all outstanding invoices on hold for 180 days. It has now been over a year and they say the policy is 365 days before they will escalate my payment request and 6-12 months before a possible resolution. This company scams homeowners out of money for contracts and contractors out of HARD earned money. I have paid out for technicians labor and parts to perform services for them that I will likely never be paid for. We are talking thousands of dollars.

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