Avoid this company unless as a broker… Avoid this company unless as a broker enjoy having your account frozen, management NOT returning phone calls, and limited markets to choose from. Their IT department needs extensive help, just trying to reach out to their customer service: their website won't accept any email address......so your email does not get sent. So have fun with IT!

excellent and timely we needed fast quotes. Bolt was able to meet that requirement. we were able to have great phone contact throughout the whole shop process. the quotes were adjusted quickly as correct & updated information came in. the prices we fair across the board and competitive. we received a professional explanation for the insurance and was advised on how to save money for the company. it was a good experience buying insurance. now we have to deal with our former insurance company who over charged us & never looked out for our best interests. Bolt has delivered honestly! with integrity.

not good I have been trying to get insurance through bolt for my small business. The gentleman I was working with was not rude but has very poor communication skills. Its been over a week and still nothing. I call and says ill call you back and never does. Im going to go with a different insurance company!

Quick Response I did not encounter "friction" until after I made my down payment. Ed was very helpful in getting me signed up. However, after he turned my account over to the service reps, I encountered a major timing issue receiving my certificate of insurance. Thanks to Maureen the issue was resolved and I got my certificate the same afternoon (1 week after my original request). My experience dealing with Ed and Maureen gets 5 stars. Unfortunately, they were not the only people to handle my acct; therefore, as a whole I rate my experience as a three.

Process Terrible process in trying to get policies bound. Extremely dissatisfied that my clients payment didn't get through and the way he found out that he and I both found out was that he received a letter in the mail that said he never got coverage due to money not being able to be pulled from his bank. Double work on my end, and the client had to drive in twice to see me and refill out the same application forms after his banking information didn't go through. Possitive experience when I connect with the underwriters or customer service on the phone. Additionally, very difficult to understand payment schedules and options.