This company is HORRIBLE! This company is HORRIBLE!! They have cost us THOUSANDS Because of their terrible customer service!! Our next step is a lawyer. They wrote our policy wrong and won’t fix it. We were charged almost 12,000 for THEIR screw up. No help at all. Can’t believe they still have customers.

Quick Response I did not encounter "friction" until after I made my down payment. Ed was very helpful in getting me signed up. However, after he turned my account over to the service reps, I encountered a major timing issue receiving my certificate of insurance. Thanks to Maureen the issue was resolved and I got my certificate the same afternoon (1 week after my original request). My experience dealing with Ed and Maureen gets 5 stars. Unfortunately, they were not the only people to handle my acct; therefore, as a whole I rate my experience as a three.

excellent and timely we needed fast quotes. Bolt was able to meet that requirement. we were able to have great phone contact throughout the whole shop process. the quotes were adjusted quickly as correct & updated information came in. the prices we fair across the board and competitive. we received a professional explanation for the insurance and was advised on how to save money for the company. it was a good experience buying insurance. now we have to deal with our former insurance company who over charged us & never looked out for our best interests. Bolt has delivered honestly! with integrity.

Cannot get my coverage paper with a holder I have called and called asked if you will send me a copy and add a holder now you are costing me money because they will not call me until I have proof you got your money now what the service ends. Perry Freeman Existing Faults Maintenance Inc.

Good/Bad Too many hoops to go through. These guys are the middleman between K&K insurance and I still have not yet been contacted by the company I'm paying. Not a very good experience for small business insurance.