Horrible Company Be warned when you have any kind of issue. We have usually had great representatives in the past. Once something goes wrong they will do their very best to put it all on you. The woman we spoke to this morning was very disrespectful and rude. All over a misunderstanding and now they are losing our business. I will make sure to warn anyone of how this company treats their customers.

Mexi-Flip Taco Truck appreciates you all. It's been almost a year now that we have been using your services and all of us here appreciate the way your courteous reps handle any request we send with ample notice or short minute demand for COI's. A special thanks to the Underwriters Dept, Kewanna Carlton, Kristina Donihee and Grace Iorio. We truly thank you all for your outstanding continuous efforts and contributing to a growing success to Mexi-Flip Taco Truck. Sincerely, Mexi-Flip Taco Truck

Bolt process The whole process from start to finish is difficult and not user friendly for the agent or the customer. The helpline employees are nice and try to help as much as they can but they are only able to do so much. A lot of time and effort for not much (if any) reward.

Process Terrible process in trying to get policies bound. Extremely dissatisfied that my clients payment didn't get through and the way he found out that he and I both found out was that he received a letter in the mail that said he never got coverage due to money not being able to be pulled from his bank. Double work on my end, and the client had to drive in twice to see me and refill out the same application forms after his banking information didn't go through. Possitive experience when I connect with the underwriters or customer service on the phone. Additionally, very difficult to understand payment schedules and options.

Warning!!! Not on the up & up!!! This company is sketchy at best. They never sent me commercial policy documents, until after I canceled my policy because they refused to confirm that my policy was active. I called multiple subsidiary companies trying to get our policy canceled. Runaround is not even enough to express how difficult they made everything. Finally six months after canceling I finally received a refund of unearned premium. Stay away from this company.