Yesterday made a year I have been out… Yesterday made a year I have been out of my home due to Hurricane Michael. The UPC cut us a check for for living expenses in the amount of 4,000 in which on PCB they were charging us 1300 a week! Needless to say they are refusing to give us the policy amount to fix home instead offered us 30,000 when that's less than 68,000 that their adjuster suggested. I never knew it would be this hard to get something you've paid for years and to just get back home! I hate this company will will continue to tell my story. FIND SOMEONE ELSE NOW!

If I could give NEGATIVE stars I would! If I could give NEGATIVE stars I would! This company is by far the worst company to work with in regards to a claim. They take their time, low ball you and then force you to sign for a final settlement WITHOUT them providing you a breakdown of what they are paying. It has been MONTHs and we are still waiting. TAKE MY ADVICE - get another company for your homeowners insurance.

If could rate less would If could rate less would. I paid for full-year coverage, received the policy, and within 30 days a notice of cancellation was issued without contacting the policy owner, horrible customer service experience, and run around after run around. No claim, or change in resident. To make matters worse, received a partial refund of the full policy payment.

Josh Wolski is an excellent supervisor… Josh Wolski is an excellent supervisor . He helped recommend a terrific inspection company and worked directly with me to clear up a few issues I had with my home inspection. I am so grateful to him for his kindness and professionalism. Thank you again Josh for all your help ! sincerely Angelica

Will never use Universal insurance… Will never use Universal insurance again after a major storm event and losing power my sump pump broke and lost everything in my basement. first they tell me im covered and then deny my claim after i have already had servpro come out to help thinking i am covered... so now not only am i out everything in my basement plus the repairs needed i have a bill from servpro that i cant pay thanks Universal.... You pay for insurance and when you actually need it guess what DENIED... They are here to take your money and when you need them deny... If you are thinking of using this company do yourself a favor and dont do it.