Worse home insurance company! Worse home insurance company! They paid $ 3000 for my total loss of personal property from Hurricane Michael and said they were not paying any more. I have fought them for 5 years.

lack of professionalism and calm and courtesy The lack of communication, little to no updates, emails, texts, and lacking of professionalism on our case over 120 days. I would not recommend this company for home insurance.

This company's practices in settling… This company's practices in settling claims is criminal. I lost an entire condo of furniture, cabinets, bathroom vanities, carpet, etc due to water damage and mold and they paid 40,000 against coverage of 200,000. Mediation a joke. Going to court. Do not rely in this company for your home owners insurance.

If I could give NEGATIVE stars I would! If I could give NEGATIVE stars I would! This company is by far the worst company to work with in regards to a claim. They take their time, low ball you and then force you to sign for a final settlement WITHOUT them providing you a breakdown of what they are paying. It has been MONTHs and we are still waiting. TAKE MY ADVICE - get another company for your homeowners insurance.

Trustworthy and Professional I have been with Universal Property and Casualty since buying my condo in 2007. I am a UK resident and the condo is my holiday home. Since that time I have only had to make one claim and that was for our Condo Association assessment to replace roofs following hurricane storm damage after Matthew and Irma. I found Universal to be professional, efficient, friendly and understanding. I was kept fully informed of progress at all times and the claim was settled in full within a few months. Good service that I would highly recommend.