I was in the market for some home … I was in the market for some home owners insurance in the earlier part of this year.. During my web search I discovered Universal Property.. Am living with a very limited financial budget, I spoke with a few different representatives..I was transferred to another, I was greed with a great representative by the name of Pamela Sanchez.. She worked on my policy like it was her own.. She was able to create a plan for my budget.. If you in market for home insurance with affordable prices for , give this company a try..

Do NOT USE THIS COMPANY Horrible customer experience, little to no communication. Very slow to respond and no proactive updates on their part. I am in area that was hit by a severe hail storm, visible damage via the tar pebbles now covering my patio and the company said there was zero evidence of any storm event in my area. We have video evidence of 1" + hail coming down?

This company's practices in settling… This company's practices in settling claims is criminal. I lost an entire condo of furniture, cabinets, bathroom vanities, carpet, etc due to water damage and mold and they paid 40,000 against coverage of 200,000. Mediation a joke. Going to court. Do not rely in this company for your home owners insurance.

lack of professionalism and calm and courtesy The lack of communication, little to no updates, emails, texts, and lacking of professionalism on our case over 120 days. I would not recommend this company for home insurance.

RUN FAST To make a long story short RUN & I do mean FAST...they refused to come out to investigate my claim the adjuster even told me if I don't with draw mt claim they would raise my rate and then drop me while will be hard ro me to get home owners insurance or it would b extremely expensive...I got scared and dropped my claim. Then...I reopened my claim a lead person over there name Lisa told the electrician to preserve my property and send in pictures and all receipts now they will not pay the claim.eveything they asked for I provided...if what I needed done if they didn't cover it all they had to do was tell me. The adjuster never returned my calls nor did the supervisor. Then they said ok we will pay for the damages I questioned the deductible because my claim had been going on since September 2023 and now we are in the moth of November...they called back and said NO so I just said ok well I guess I'm stuck but the electrician will at lease get his money his bill was $8,050.00 they said we are not paying that either...how do we start a class action lawsuit. I now have a bill for $8,050.00 that they told him if he fix it they will THEY LIED