Sam
GBIt was a ‘hard’ sell It was a ‘hard’ sell - but as I stuck with it, they kept giving me a better price/package. Amazing! I did notice almost immediate when they sent me a copy of the contract that they was a ‘hidden’ cost - the max they will pay towards labor. Frustrating!!!!!
Reda Nia
GBI would give carcheck zero star for… I would give carcheck zero star for there coverage and business. Stay away from them. Their coverage is misleading. I purchased the extended warranty for $5,000 which it should be the best. My car broke down, and I had it towed to the dealership; I filled a claim, and to my disappointment, the bill was $1,600; they paid only $600; I had to pay $955 out of my pocket; the reason? they won't match the dealership labor rate (they pay only half the rate), they would pay only a certain amount for the parts. PLEASE STAY AWAY FROM THIS COMPANY; THEY ARE LIARS AND CROOKS.
Karla Pittman
GBStop and do not waste your money The claims for Carchex are handled through American auto shield and their claim adjusters will do absolutely everything to not pay a claim or deny the full amount. You will pay way more than your deductible and their roadside assistance is the absolute worst
Benita Smith
GBWill not honor warranty They did not honor warranty on the repair of the turbo in an Audi A6, although industry standardi is to replace turbo. The adjuster suggested to replace the actuator sensor instead of turbo. Also the warranty company only honored $400 of the $1200 needed to repair the actuator. They came up with their own pricing for payouts leaving the consumer to pay the bulk of the repair. The warranty cost me $3000 and is useless to me.
Willie
GBBe warned about parts Started a claim on my vehicle with CarChex. I have been paying $109.99 monthly for warranty coverage. My claim was denied because the part in question on the transmission was not covered even though I am paying for "Bumper -to- Bumper" (Powertrain Plus) coverage on my vehicle. The total charge for part and repair is $829.47. To date I have made a total of $879.92 which would have covered the cost of the repair. Why should I continue to pay for "Bumper -to- Bumper" coverage when my contract with CARCHEX does not honor the coverage. It would be better for me to take the $109.99 and put it into savings, thus when I needed a repair, I can pay for it myself which is what I am doing NOW. My warning " Carchex covers your engine and transmission but do not cover parts that are associated with making those item work well and that is the catch. Thus, you will be responsible for the part and labor for that part or parts. for example, if a sensor went out that caused your engine not to run or blow fuses. You are responsible for the repairs and parts because it's not the engine. and the cost could be substantial.