CARCHEX

118 Shawan Road, Suite 210, 21030, Baltimore
image
2.05
Based on 20 Reviews

5

15.00%

4

10.00%

3

0.00%

2

15.00%

1

60.00%
About CARCHEX

CARCHEX is one of the largest providers of Extended Vehicle Protection and has been protecting customers since 1999. We work with the top administrators in the industry to provide the Highest level of coverage at the Lowest possible price for Auto Warranties. CARCHEX is Accredited with an A+ Rating by the Better Business Bureau and endorsed by industry expert Pat Goss from TV's MotorWeek. We are also the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com & many others.

Tags
Contact Info

You need to Login first to submit your review.

image
Marina
GB

Stay away from this company Stay away from this company! They continue charging monthly fees for the car that you sold and refuse to give a refund! Very rude customer service! Thankfully nothing happened to the car before we sold it because I guarantee they would find anything to get out of paying the claim! Horrible company!

image
DAVID
GB

Researched several warranty companies Researched several warranty companies. Some were vague on the coverage, others were just ridiculous on pricing and time frames. Actually had began a contract with one BUT Red Flags came up! when I called and questioned them about it, they got very defensive and argumentative. Did not like that, figure this would be a sample of dealing with them on a CLAIM! Cancelled that one! Overall was pleased with purchasing, price terms and length of contract. Not all that crazy about the "Grace" period, but I'll make it work!

image
Jim
GB

STAY AWAY FROM CARCHEX STAY AWAY FROM CARCHEX! I'd give them a ZERO if possible. For starters, the sales rep and their written policy states that you can go to the dealer. However according to CARCHEX customer service, the policy does not cover OEM parts, just aftermarket. News flash, the dealer doesn't use aftermarket. I had a claim three months after the policy started and they denied the claim because my mechanic didn't have my correct mileage documentation. Obviously whoever worked on my car, had someone's information on the screen, typed over with my info but forgot to change the mileage. When the inspector arrived all he did was complain that i filed a claim. Then CARCHEX said my mechanic REFUSED to nearly dismantle my entire engine, do a leakdown test, oil consumption test etc. Who was going to pay for all that labor if the claim was denied!? These people are ridiculous. My mechanic had the turbo ready to show the inspector where it had an internal seal leaking. This third party adjustor asked who authorized that work? I said how else are you going to know what the problem is unless you diagnose the problem in order to file a claim? These people kept giving us different answers.

image
Ezr
GB

great fast quote I bought a 2012 Jeep Wrangler. up until 2020 the newest vehicle I've ever owned was a 2000 Jeep Grand Cherokee those vehicles of yester year are easy to work on and cheaper to pay for. but the cost of parts and repairs have gone up significantly with vehicles in the past 2 decades and even though I like to perform my own mechanical services on my vehicles I know my limits. I Went with a power train warranty from Carchex simple and quick process. I have not had to use it yet "knock on wood" but, its peace of mine and its a small percentage of what you could end up paying out of pocket on your own should something go wrong.

image
Gulam Muhammed Al Kibria
GB

Don't give them your phone number Don't give them your phone number, they will keep calling and continuously press to take the same offer, even though I told them at least 5/6 times that I am not interested in, they kept calling me.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow