CARCHEX

118 Shawan Road, Suite 210, 21030, Baltimore
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2.05
Based on 20 Reviews

5

15.00%

4

10.00%

3

0.00%

2

15.00%

1

60.00%
About CARCHEX

CARCHEX is one of the largest providers of Extended Vehicle Protection and has been protecting customers since 1999. We work with the top administrators in the industry to provide the Highest level of coverage at the Lowest possible price for Auto Warranties. CARCHEX is Accredited with an A+ Rating by the Better Business Bureau and endorsed by industry expert Pat Goss from TV's MotorWeek. We are also the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com & many others.

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Gulam Muhammed Al Kibria
GB

Don't give them your phone number Don't give them your phone number, they will keep calling and continuously press to take the same offer, even though I told them at least 5/6 times that I am not interested in, they kept calling me.

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Ezr
GB

great fast quote I bought a 2012 Jeep Wrangler. up until 2020 the newest vehicle I've ever owned was a 2000 Jeep Grand Cherokee those vehicles of yester year are easy to work on and cheaper to pay for. but the cost of parts and repairs have gone up significantly with vehicles in the past 2 decades and even though I like to perform my own mechanical services on my vehicles I know my limits. I Went with a power train warranty from Carchex simple and quick process. I have not had to use it yet "knock on wood" but, its peace of mine and its a small percentage of what you could end up paying out of pocket on your own should something go wrong.

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Marina
GB

Stay away from this company Stay away from this company! They continue charging monthly fees for the car that you sold and refuse to give a refund! Very rude customer service! Thankfully nothing happened to the car before we sold it because I guarantee they would find anything to get out of paying the claim! Horrible company!

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Tee
GB

I called this company to get a price on… I called this company to get a price on an extended warranty. The sales group was high pressure to close me at that time. After this I received phone calls every hour from different phone numbers pressuring me to get a warranty. I will never use this company as the sales tactics are horrible. If they are this high pressure I cannot imagine how hard it would to have repair covered. The sales team is horrible.

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Willie
GB

Be warned about parts Started a claim on my vehicle with CarChex. I have been paying $109.99 monthly for warranty coverage. My claim was denied because the part in question on the transmission was not covered even though I am paying for "Bumper -to- Bumper" (Powertrain Plus) coverage on my vehicle. The total charge for part and repair is $829.47. To date I have made a total of $879.92 which would have covered the cost of the repair. Why should I continue to pay for "Bumper -to- Bumper" coverage when my contract with CARCHEX does not honor the coverage. It would be better for me to take the $109.99 and put it into savings, thus when I needed a repair, I can pay for it myself which is what I am doing NOW. My warning " Carchex covers your engine and transmission but do not cover parts that are associated with making those item work well and that is the catch. Thus, you will be responsible for the part and labor for that part or parts. for example, if a sensor went out that caused your engine not to run or blow fuses. You are responsible for the repairs and parts because it's not the engine. and the cost could be substantial.

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