CARCHEX

118 Shawan Road, Suite 210, 21030, Baltimore
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2.05
Based on 20 Reviews

5

15.00%

4

10.00%

3

0.00%

2

15.00%

1

60.00%
About CARCHEX

CARCHEX is one of the largest providers of Extended Vehicle Protection and has been protecting customers since 1999. We work with the top administrators in the industry to provide the Highest level of coverage at the Lowest possible price for Auto Warranties. CARCHEX is Accredited with an A+ Rating by the Better Business Bureau and endorsed by industry expert Pat Goss from TV's MotorWeek. We are also the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com & many others.

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Reda Nia
GB

I would give carcheck zero star for… I would give carcheck zero star for there coverage and business. Stay away from them. Their coverage is misleading. I purchased the extended warranty for $5,000 which it should be the best. My car broke down, and I had it towed to the dealership; I filled a claim, and to my disappointment, the bill was $1,600; they paid only $600; I had to pay $955 out of my pocket; the reason? they won't match the dealership labor rate (they pay only half the rate), they would pay only a certain amount for the parts. PLEASE STAY AWAY FROM THIS COMPANY; THEY ARE LIARS AND CROOKS.

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April
GB

Shame on carchex My daughter purchased an extended warranty for a Subaru, she added gaskets and seals. She had her first oil change everything was fine nothing was noted, she went for a second oil change they discovered oil leaks. Car checks refused to cover anything, also would not allow us to re-submit claim. Shame on you car checks. Will never deal with this company again nor will I recommend this company to anyone.

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DAVID
GB

Researched several warranty companies Researched several warranty companies. Some were vague on the coverage, others were just ridiculous on pricing and time frames. Actually had began a contract with one BUT Red Flags came up! when I called and questioned them about it, they got very defensive and argumentative. Did not like that, figure this would be a sample of dealing with them on a CLAIM! Cancelled that one! Overall was pleased with purchasing, price terms and length of contract. Not all that crazy about the "Grace" period, but I'll make it work!

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Yasser Greene
GB

I would give carchex zero star I would give carchex zero star for there coverage and business. Stay away from them. Their coverage is misleading. I purchased the extended warranty for $3100 which it should be the best. Unfortunately they refused to cover the catalytic convertor of my 2016 F150. When I asked to terminate the deal they refused to pay back what they owe. The good news is I took the car to Ford dealership and purchased a new extended warranty fixed for $1750 but they covered and changed me only $100 deductible.

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balsamrestores
GB

I paid $189.95 for someone in… I paid $189.95 for someone in Arlington, Texas to inspect a 2006 Audi A3. They omitted a 18" long crease on the hatchback, and obvious oil leak, a missing factory skid plate other damage on the left facing front corner, and a parasitic battery drain, a broken control arm on the front passenger side which also affected the driveshaft that needed replacement. I file a complaint with Carchex and they never responded. This happened in 2015. I just thought people should know what type of scam they are running.

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