
Robert Quinn
GBHonestly Honestly, their app picks and chooses what it counts toward rewards. You get “vitality points” for what seems like no reason But they’re actually fairly useless. I have the Apple Watch reward through them and I spent months paying because their app didn’t register my workouts half the time. They say “get x number of workouts to spin the vitality wheel” I’ve been stuck on 8 out of 10 for over a week. Even though I hit their ever changing requirements every time. I’ve brought these issues their attention and they only offered excuses and blame. It’s all a bit of a sham really.

happy customer
GBsimply the best: hassle-free, affordable, quick I started looking for life insurance a month ago, after letting my former 20-year term policy lapse in January. Reached out to a couple of generic online insurance aggregators, called my car & home insurance broker, etc. Everything was a huge hassle: forms that needed to be downloaded, printed, signed, scanned, and appointments, etc. Then I got a call from a John Hancock agent. After just an hour and quick digital permission to reach out to my primary care physician to get the results of a recent physical, it was DONE. Same day. No hassle, no forms. Simply amazing. And at a better price than any of the other plans I was looking at.

Nancy Hamilton
GBWorst company ever Worst company ever. They told me we had no life insurance policy. 3 years later they now have one ? And want all the death info again. It's like reliving the death !! DO NOT USE TIS COMPANY. TALK bout getting screwed at en of life. Customer service from China is unable to understand. Worst ever

Ben Jensen
GBThis company is dishonest and… This company is dishonest and incompetent. They will not actually pay out the loyalty cash back and will tell a wide variety of lies to try to get you off the phone if you call in to inquire. They also block premium payments to try and drop policy holders they no longer wish to cover.

George Carofino
GBWe have JH LTC and recently I was… We have JH LTC and recently I was diagnosed with stage four lung cancer. The Oncologist have said not to have anyone come into our house since with my diagnosis if I were to have Covid 19 it would be a death sentence. I qualify for benefits as well as waiver of premium, we have our daughter move back home to help and we requested JH to honor the waiver of premium and we are requesting NO MONETARY BENEFITS. They refused unless we accept having strangers come into house. One would think they would honor this request knowing how dangerous this virus is along with a letter from our doctor.