Nationwide has been the best thing I… Nationwide has been the best thing I could have ever done for my 3 dogs. They are timley, friendly and ensure my pets are protected. Customer service is excellent!! Thank you for helping me keep my fur babies healthy!!!

Disappointed in Service received I have to say I am disappointed in the service I have received this week. The last person I talked to yesterday it seem like I bother her and she was not happy about explaining to me how to submit proof of no other coverage for pet. When I called Monday checking on the claims that showed pending, I feel like I should have been told what was needed. I could have provided that information on Monday instead of yesterday.

Long wait for claims to be paid When I submitted an itemized invoice from the vet, they requested medical records going back several months. When I provided all the medical records, after waiting more than 30 days, they sent me a letter stating that they needed more time to review the claim.

Very angry Very angry. Nationwide is covering basically none of the $700 in claims I submitted because they say something is a “preexisting condition”. Why do I pay for unlimited coverage to get nothing reimbursed. If I could find similar coverage elsewhere for the same price, I’d be leaving asap.

Pets are family My family has been with Nationwide Pet Insurance for over 20 years. Because of this insurance we have never had to say the word no to our trusted vets. When we seek veterinary care we look for the best in the field. Our pets are family and because of Nationwide we can give them the best life possible.