Spoke with a very great… Spoke with a very great representative-she was very insightful and how to explain to my benefits

Very angry Very angry. Nationwide is covering basically none of the $700 in claims I submitted because they say something is a “preexisting condition”. Why do I pay for unlimited coverage to get nothing reimbursed. If I could find similar coverage elsewhere for the same price, I’d be leaving asap.

RUN! and that's not a command for your dog... RUN! I have a discounted premium rate thru my employer and they screwed me TWICE. You know it's bad (yesterday) when you fire them even with a crazy discounted premium!

Our Nationwide Experience & Bruey's Story My wife and I have nothing but good things to say about Nationwide Pet Insurance. We have used them for the past ~2.5 years since we got our Bernedoodle doggie, Bruey. Any time we had a question or submitted a claim, we always received top-notch service and genuine customer service. Before I delve into Bruey's story, I wanted to recognize Carl Hymer who helped answer several of my questions on a claims related topic. Carl was very professional, kind, down-to-earth, and knowledgeable. He was also patient and a great listener. That type of quality service goes a long way and is remembered by customers. Carl was a great representative of Nationwide. RIP BRUEY 06/13/21—01/11/24 Bruey's Story EME (eosinophilic meningoencephalitis) Unfortunately, there is not enough space to share on here, so I will try to post it on Facebook.

Disappointed in Service received I have to say I am disappointed in the service I have received this week. The last person I talked to yesterday it seem like I bother her and she was not happy about explaining to me how to submit proof of no other coverage for pet. When I called Monday checking on the claims that showed pending, I feel like I should have been told what was needed. I could have provided that information on Monday instead of yesterday.