Very helpful CHAT assistant Chat assistant helped me by taking my details and sending a quote within minutes.

Exceptional Customer Care Specialists! My experience with the customer care specialists has been amazing thanks to their fast replies and quick action towards what I needed to change in the insurances I purchased. The customer service in this company is great!

Good Support Travel Insurance taken with Trawick over a year ago. Three times we cancelled our flights due to health issues and received credits from the airlines. Customer service reps have been great throughout. Since we do not know when future plans will work, they offered to refund the premium and then did it which will simplify things until we rebook.

Speedy Refund With No Red Tape In my original request for my trip insurance refund the company explained clearly what I needed to submit and provided the necessary link. Christine, the agent u dealt with directly, acted quickly to approve and submit my refund. And, she was prompt and courteous when responding to several follow-up questions I asked her. I would definitely use this company again.

No extraneous chatter No extraneous chatter, explained when he put me on hold then apologized when he returned, and I QUICKLY accomplished my goal of the call.