Very polite and helpful agents Very polite and helpful agents. A pleasure to talk to and do business with. Will continue to buy insurance here.

Outstanding Customer Service Christine of Trawick International's administrative services promptly and thoroughly replied to my e-mail questions regarding my travel insurance coverage for an upcoming trip. Her response was very polite and straight forward. I am very satisfied with the ease of contacting Trawick International. There never seems to be any trickery like I encountered with other insurance companies in the past.

Unncessary delays in processing It took 4 weeks from when I notified you for you to identify all the documents you needed. It has been an additional 4 weeks since you confirmed receipt of all information and you STILL have not processed the claim. Very unhappy with your service. This was a cut and dry case – doctors note for surgery cancelling trip; receipts demonstrating payment…..and you still haven’t processed it. Still waiting. Very disappointed. Will not be using nor recommending your service in the future.

easy, fast, cheap & flexible - It's easy and fast to buy directly from Trawick website - It's cheaper than others - you can request to change the policies if there's any change from the original requirement. - you can cancel and get refund if you couldn't use this contract because of any reason, before the day it's activated.

Agent was terrific Agent was terrific. Due to circumstances had to cancel and rebook a plan via IPhone from a poor service area. Agent was very patient and accommodating. Was able to supply and clarify differences on two similar plans. Agent Amanda , was able to help through the tech issues to get us all the needed information and make the change to the plan best for our group. Good experience