Very polite and helpful agents Very polite and helpful agents. A pleasure to talk to and do business with. Will continue to buy insurance here.

Easy to get the travel insurance we… Easy to get the travel insurance we needed. Then, when our cruise was cancelled a couple months ahead of time, we were refunded our travel insurance costs quickly and without any problems!! In addition, Kathleen was very personable and extremely nice!!

Unncessary delays in processing It took 4 weeks from when I notified you for you to identify all the documents you needed. It has been an additional 4 weeks since you confirmed receipt of all information and you STILL have not processed the claim. Very unhappy with your service. This was a cut and dry case – doctors note for surgery cancelling trip; receipts demonstrating payment…..and you still haven’t processed it. Still waiting. Very disappointed. Will not be using nor recommending your service in the future.

I recently applied for medical… I recently applied for medical insurance with Trawick International and had a positive experience overall. I was particularly pleased with their customer service. Although I had to call them myself as I didn't receive the promised callback, my insurance issue was resolved fairly quickly.

Beware, NOT a “cancel for any reason” type policy. Will update review if we can appeal Beware, NOT a “cancel for any reason” type policy. In preparing for our honeymoon I specifically searched for a “cancel for any reason” type of insurance policy and came across Trawick travel insurance. We purchased a trip cancel-for-any-reason policy for our honeymoon trip to Peru and later found out I needed surgery 2 weeks before the trip. Despite ample medical documentation our claim was initially denied. I obtained additional attestation from the surgeon operated me also recommending no travel - but was told this was not necessary when I called. Do not recommend at this point . Will update if we can appeal!