I have always been satisfied with California Casualty. I really don't remember last contacting California Casualty for anything, but I will say I have been satisfied with this company since I first signed up with them many years ago. I have both automobile and homeowners insurance with California Casualty. They have always handled any questions or concerns in a prompt manner.

They cut my car insurance in half They cut my car insurance in half! I was with AllState for 20+ years and I finally called California Casualty and I went from paying $450 to $210 a month!

I had a flood in my house two months… I had a flood in my house two months ago. They were fairly quick to settle the mitigation but I’ve been waiting weeks to get our estimate approved for build back. They’ve had all our estimates from our contractor but meanwhile we have lived with dust and three plastic walls. My husband has been sick for weeks with all the dust while we wait and wait. We have called and emailed almost every day and still it has not settled. We still wait. Maybe someday we will be able to get our house back in order. Frustrating.

Claim filed 3/5/24, still no action Claim filed 3/5/24. Repeated attempts to contact rep by repair shop to obtain estimate so work could commence unsuccessful. No voice mails or messages responded to. Finally had contact with rep on 3/19/24 approximately 11:45 CST - answered with promise to send copy of estimate to me and shop within a short time. As of 7:30 pm, still no copy of estimate received by me or shop. Needless to say, further calls have gone straight to voicemail. Repair shop has had my car for 2 weeks now and has been unable to begin repairs because of the lack of response by CalCas. As of 3/20, still no estimate and no contact from rep. Needless to say I don't think I'll be recommending this company.

We never had an issue with claims or… We never had an issue with claims or service. The Staff is right on top of every issue. Thanks!