Claim filed 3/5/24, still no action Claim filed 3/5/24. Repeated attempts to contact rep by repair shop to obtain estimate so work could commence unsuccessful. No voice mails or messages responded to. Finally had contact with rep on 3/19/24 approximately 11:45 CST - answered with promise to send copy of estimate to me and shop within a short time. As of 7:30 pm, still no copy of estimate received by me or shop. Needless to say, further calls have gone straight to voicemail. Repair shop has had my car for 2 weeks now and has been unable to begin repairs because of the lack of response by CalCas. As of 3/20, still no estimate and no contact from rep. Needless to say I don't think I'll be recommending this company.

Great service, coverage and value! In these times in Southern California, it's really difficult to find a good insurance company that is still writing homeowners insurance. So many have restricted coverage or not writing at all. California Casualty values its clients and provides a valuable service to first responders, nurses and teachers/professors in continuing to provide homeowners policies with great coverage and at fair prices. My auto insurance is also fairly priced and with excellent coverage. If you're not with California Casualty, you should be, give them a call!

Always friendly and helpful personal on… Always friendly and helpful personal on the phone

Great Customer Service I have used this company for years. We have contacted their services reps and they have always been helpful. When I bought a new car, they talked me through all the options. Very helpful.

Why we are long time clients of California Casualty My wife and I have been with California Casualty for nearly forty years. There is a reason for our loyalty: in all those years we have been fully satisfied with their service to us, which covers our home and all of our vehicles. Obviously, over those years there have been claims. In each case CC has treated us fairly and personally. I especially appreciate their agents and their customer service which some might appreciatively term "old school". When you call CC you will easily get to an actual person and that person will be polite, professional and knowledgable. If fair, personal service still matters to you, then you will understand why we have remained loyal to California Casualty over so many years.