Excelente Customer Service Since, I’ve been working with Kanguro I had excellent service provided. People are friendly, they respond promptly on the claims I submitted. I’m very happy to have found this insurance for my puppy.

Didn't get back 90% they star 90 a… Didn't get back 90% they star 90 a then 80 and now 60% my insurance gro up as well my deductible. Didn't let me know. Every year will increase. I'm sad about everything they said. But Didn't do everything are lies. Nice service but it's all. Not recommended this insurance

Ease of use So glad that I found out about pet insurance through my local vet! It came in handy when my girl Sylvie got into something she shouldn’t have. Getting my vet costs reimbursed was as Easy as uploading a pic of the invoice on their app. Highly recommend Kanguro for ease of use!

I had a question regarding my policy I had a question regarding my policy. The help and support I received regarding my question exceeded the standard. I was able to upgrade my policy to my satisfaction with ease! Thanks Kangoro

Appreciate Kanguro Services I am writing to express my satisfaction with the prompt reimbursement process for the services my puppy has received, whether routine or emergency. The efficiency of the system is commendable and greatly appreciated. However, I would like to suggest an enhancement to the claims submission process. Providing an option to submit claims via computer would be a significant improvement. It would offer greater convenience and accessibility, allowing for a more user-friendly experience.