Trust Account problems I have a very complicated trust account for my parents that I am trying to resolve. I went into the Centereach branch and was assisted by Richard Olsen. He was very knowledgeable and helpful. He went out of his way to help me after other representatives at another branch had dropped the ball. I look forward to continued interactions with him to resolve my issues.

Joselyn was such a help to me Joselyn was such a help to me. I visited her three days in a row as I needed a medallion stamp and it required three visits. She is professional, courteous, patient and an absolute asset to your financial institution.

They are not even close to a 1 star They are not even close to a 1 star! I strongly suggest anyone to look elsewhere for banking and loans! They are a shady bank who will hit you with unexpected fees! But that’s not it customer service talks to you like your trash they have no professionalism in their nature! They will not answer you or hang up on you if they don’t like the conversation! Like it’s their money their rules! Not an attractive place or business to deal with! Save the headaches and money and go somewhere else!

I've been banking with Bethpage FCU for… I've been banking with Bethpage FCU for 15 years, primarily at the North Babylon branch. The service is great. The tellers are very polite and helpful. I'm especially happy with the Assistant Manager, Nydia. She is very helpful and always goes the extra mile to help. As long as Nydia is there, I'm going nowhere.

Trouble accessing online account I had trouble setting up my online business account thru the app and I'm so glad one of the team members Luis was able to help me so quickly and get it fixed. The Lynbrook branch overall is amazing, Lisa helped me get my business set up earlier in the month. I really appreciate the whole team.