Horrible bank. Steer clear Horrible bank. Steer clear. Had my account locked because I moved a few weeks ago and the change of address on my driver's ID hasn't been updated yet by the DMV. Bethpage sent no notifications of account freeze and it wasn't until I went to pay bills and buy food for my family that I found out I had no access to my account or funds. Called them and they told me I could verify my address via video call but I had to wait 10 days for the next appointment and the fraud department could only be reached by email. Customer service was terrible. 1 star is too much. If I could give them a zero star I would. Will be looking into legal action due to the lack of notifications.

We just opened an account with Bethpage… We just opened an account with Bethpage FCU, and our experience was outstanding. Super welcoming! We worked with Adaku Ubani. She was fantastic! CD rates are amazing;

Trouble accessing online account I had trouble setting up my online business account thru the app and I'm so glad one of the team members Luis was able to help me so quickly and get it fixed. The Lynbrook branch overall is amazing, Lisa helped me get my business set up earlier in the month. I really appreciate the whole team.

Trust Account problems I have a very complicated trust account for my parents that I am trying to resolve. I went into the Centereach branch and was assisted by Richard Olsen. He was very knowledgeable and helpful. He went out of his way to help me after other representatives at another branch had dropped the ball. I look forward to continued interactions with him to resolve my issues.

I was greeted with a hello and a smile… I was greeted with a hello and a smile as I entered the branch office. I didn't have a long wait before I was taking care of my personal business. My experience was with a staffer with a great attitude. Thank you, Baldwin branch staff.