Horrible bank. Steer clear Horrible bank. Steer clear. Had my account locked because I moved a few weeks ago and the change of address on my driver's ID hasn't been updated yet by the DMV. Bethpage sent no notifications of account freeze and it wasn't until I went to pay bills and buy food for my family that I found out I had no access to my account or funds. Called them and they told me I could verify my address via video call but I had to wait 10 days for the next appointment and the fraud department could only be reached by email. Customer service was terrible. 1 star is too much. If I could give them a zero star I would. Will be looking into legal action due to the lack of notifications.

Trouble accessing online account I had trouble setting up my online business account thru the app and I'm so glad one of the team members Luis was able to help me so quickly and get it fixed. The Lynbrook branch overall is amazing, Lisa helped me get my business set up earlier in the month. I really appreciate the whole team.

Responsive Credit Union I have been a customer of BFCU for many years. I am very pleased with the effort taken to offer me the right products. If you have a concern, share it, and it will be addressed.

We just opened an account with Bethpage… We just opened an account with Bethpage FCU, and our experience was outstanding. Super welcoming! We worked with Adaku Ubani. She was fantastic! CD rates are amazing;

THE UNEXPECTED - BEST EXPERIENCE EVER!!! Mary- Manager, John and Thomas in Mineola branch beyond incredible. My brother recommended this branch and I do the same. Bethpage in Mineola because of it's Mgr, Mary, is the gift that keeps giving. Her entire staff there is the standard. Tom and John remind of that with their knowledge and how the service and personalize customers experiences. Yes Seca in the Glen Cove branch exemplified the same efficiency,speed, patience and personalized service today. I walked away pleasantly surprised as it has not always been that way with the exception of two other people, who unfortunately aren't always there. But, Yashica made my experience in my local branch beautiful.