Scary email from Utility Bidder… After a scary email from Utility Bidder asking f or £750 for ending my 5 year contract 2 months early (due to house sale), I contacted Pre action to try and resolve. Jasmine was helpful and knowledgeable, listened, and promised to contact them and explain my situation. I just had a call back saying "no further action, case closed". Thankyou for handling this with understanding, and a "human touch" rather than a computer generated monstorous claim from Utility Bidder.

I would just like to say over the past… I would just like to say over the past couple of months Matthew's customer service has been brilliant he has always been on hand if I needed any help with anything, been very understanding and tried his best to help me when I was in a bad situation...I think I would still be struggling to pay my debt off of it wasn't for him going back and forth trying to help! Thank you for your time and patience it has been very much appreciated :)

Sarah Kitching Sarah Kitching has served me so well her professional expertise and understanding helped resolve a difficult contract situation that was so bad that it was seriously affecting my health and family relationships. I cannot thank Sarah enough for helping me at a time when I really needed professional advice and support as well as emotional understanding. Thank you to everyone concerned including the company that I had the contract with and who showed concern. Sheila Brindley.

Our church was faced with an unexpected… Our church was faced with an unexpected charge for an unknown unfulfilled contract. Lindsay was very helpful, courteous and patient as we explored the source of the problem. We had to pay the debt but Lindsay negotiated a discount for which we were very grateful. Thank you Lindsay!

Very professional and kind in a… Very professional and kind in a difficult time of my life