spoke to derrick freeze and he was very… spoke to derrick freeze and he was very helpful in resolving my debt. very professional very nice and friendly in getting the situation taken care of. very pleasant experience

Rachael was great at explaining details… Rachael was great at explaining details of the program as well as helping me through my offer! She has a great personality and made me feel as if I had known her, per our conversation! Great attitude, very efficient and detail oriented! Give her a raise her and that baby girl deserves it!

Great customer service Good afternoon, I wanted to say that both Jermaine and Joe made my experience very pleasant. They gave me a good laugh and treated me with the up most respect and care. Ada nurse who has been very sick recently and not treated the best by others these two gentlemen made me smile. Thank you for your compassion and ability to work with me to accomplish the same task. Best wishes and stay blessed, Shanell Caldwell

Jason Sharon Jason was great to work with. Always understanding of my situation, and always helped me out if I ever needed to rearrange my payments dates. He always was respectful and helpful to ensure I cleared up my debt the fastest way possible without it putting a financial stress on me. Thank you for all your help, your much appreciated!

The Difference Respect Makes I am in financial difficulty and am generally avoiding bill collectors out of fear. Derek talked to me like a human with worth in everything he said, and it motivated me to not only talk to him but to set up a payment arrangement on an old bill. This bill jumped to the top of the list of what I'm taking care of simply because of the respect Derek showed me on the call which made me want to work with him even though it will be very difficult financially. This is the way bill collection SHOULD be done. Thank you!