Lisa Laine
GBMaureen was very kind and helpful with … Maureen was very kind and helpful with walking me through the process to achieve my goal to settle a debt. Such a delight to work with. Thank You for making the process easy! Highly recommend!!
Yvonne Lowery
GBJermaine was kind during the call from… Jermaine was kind during the call from start to finish. His demeaor made me want to get this taken care of as quickly as possible. In comparison to another company, who has tried collecting on two medical bills, their rep had a demeaning tone and very disrespectful. I have had a medical ordeal and losing my job that placed me in this predicament. jermaine treated me with humanity and that's all I would expect. I owe the bill and I wanted tot ake care of it, but Jermaine's handling of the call made me want to do it as soon as possible.
Erik
GBGreat service for a bad situation! I was pretty upset hearing about another debt that my ex wife had opened in my name. I did the normal please explain before I give any information and the gentleman I spoke with was totally understanding of my situation. He went out of his way to give me options as well as letting me know how this would affect my credit. I understand the frustration of being a debt collector and the amount of people that absolutely give these guys a hard time, but at the end of the day the gentleman I spoke to was calm and definitely listened to what I had to say. Excellent work ethic and knowledge!
Samantha
GBCollection Payment for Indigo Credit card I received a phone call from Joe, he explained the reason for calling was very understanding and listened to what I had to say concerning nonpayment with Indigo he then spoke with his supervisor about giving me a great payment plan that would stop interest rate and pay balance owed. I agreed and was able to do so within a month. I'm a happy camper!!!
Patti Schopper
GBKatelynn was informative Katelynn was informative, and explained everything I needed to know to make the right decisions in order to payoff my debt. I enjoyed speaking with her very much. She's friendly and helpful. Perfect experience. Thank you.