Stan Mitchell Stan Mitchell was the most helpful throughout this experience. He made things so easy for me, and was always available to answer any questions that I had. When I was having trouble understanding things, he was there to explain, and help me through the process. He was great!

Great communication Communication was thorough and to the point. As soon as documents were given they were efficient in letting us know what else we needed. Results came back quickly

Very Pleased The website is well designed and user friendly. Uploading documents is simple. I found the entire process easy to navigate from start to finish. Customer service is excellent and everything was completed in a very timely manner.

Quick & Easy I started with credible and ELFI offered the best terms for my situation. After selecting ,y offering, I was sent ot ELFI's dashboard to complete my application. My advisor, Stan, was very helpful. When I called, I wasn't on hold for a very long time and Jacob was very kind about a couple things I was tryign to understand. The tool was simple and easy to use. The underwriters were quick. I had 2 private student loans approved for refi within 36 hours! This is goign to being a lot of relieve to my stress on expenses.

Refinancing Made Easy Refinancing, loans of any kind really stress me out, ELFI (and Credible) made this whole process really easy. First off, lowest rates I could easily find. Huge win right there. Website and application process is pretty straight forward. I did have some questions and when I called the service number, spoke with an American speaking person immediately which was fantastic, she got me all sorted out. Once the loan application process moved forward, I was assigned a loan advisor (Stan!!) who reached out and helped me through the remaining steps and with any questions I had. Very personalized experience! Big shout-out to Stan for helping me get this over the goal line!!!