I can't understand why someone would… I can't understand why someone would choose to bank here unless it is super convenient. The incompetency level of some of their staff is breathtaking, which Golden One doesn't seem concerned about. I can't recommend this bank.

The Golden 1 Hustle Golden 1 credit union duped the minority small businesses again. I felt funny not given a option from plaid. So they used plaid which has our passwords and log in information stored also they use google analytics, ios tracking etc. Then have the nerve to site banking regulation which they do not follow themselves and big scary words like patriot act. All this just to freeze your account in hopes of some of there illegal needs are met. Look at the contract on your final loans docs. If they needed more info and work with the sba. Why not just go to the sba or the lender. Nope they want us to do it cause they know we were left in the dark. Of course this is planed. Im either a smart fool or a dumb genius. Just watch how this unfolds. All you have to do is follow the money. I had a ein bank statments, websites, etc etc. So instead if my buisness isn't verifiable I was like they are so crooked. Their final letter said all this was cause I got the loan in my personal account. Discrimination, theft, misleading information fake complaint numbers, harassment. Just as crooked as any other big financial institution They can't do this and not get exposed Even on the final contract It says clear as day. This is a legally binding contract and anybody that manipulates or trys to change it or cause someone to default will be liable. Shot golden 1 acted like they never heard of prestamos. I know on the contract it said them and the sba verified the golden 1 account and gave them all document needed and should come from the lender or the SBA not the borrower. golden 1 put a regulation D on my account for months. Then took a cash withdrawal not ach transfer or wire but strait cash and ain't heard from them since. What's in the dark will come to light. But this is what they do cause we let them. I can't wait until all these FOIA reports come back.

Very disappointing Very disappointing. Customer service is not very helpful and in fact gave me the wrong information at a crucial point. Extremely poor overall clarity/disclosure in connection with our auto loan. We will not be using Golden1 for anything in the future. There are plenty of other options out there with the same products and better (and accurate) customer support.

Recently got a car loan thru Golden… Recently got a car loan thru Golden One. However I have not been able to link to my Fidelity accounts in order to make a payment. Called Fidelity who told me the routing number is being rejected. Called Golden One and no one there seems to know anything about how ETF works. Then tried the reverse and link from G1 to Fidelity. Was able to validate the link via test deposits - but when I try to transfer funds it gives an error. They really don't want me to be able to make a payment! Never had this issue dealing with Patelco for my other car loan. My biggest complaint is the lack of support, knowledge at the G1 end.

They say this is one of the best They say this is one of the best? I don’t think so. They closed the only one in San Mateo. Now with gas prices up going up. I have to drive 40 minutes to deposit.THIS IS BULLSHITcrap