devon swaby
JMThanks to Etana Custody! Thanks to Etana Custody for their help, patience and quick response to my situation, keep up the good work!!!
Peter Berman
AUIt might be me as Etanas process is not… It might be me as Etanas process is not straightforward. It took weeks to register and find funds transferred from Kraken until Kraken contacted Etana my Etana account was zero.Then to transfer and get my Australian bank approval took a few more days and although I thought I’d instructed to withdraw funds it took a few more days until I finally received advise that my funds were transferred. Let’s wait and see if they finally arrive. It’s been two days , but I remain hopeful.
Allan
ZATried to open an account My wife tried to open an account. Day 5 and no success. Support was close to non-existent and spectacularly unhelpful - when it was eventually forthcoming. Support doesn't seem to understand what their own website is doing. What should be a simple process made extremely difficult. Still not accomplished.
Amir
ILEtana support is excellent! Etana support was excellent in onboarding me. When I had questions they replied promptly and helped me throughout the process in a professional and friendly manner.
Louis Kennedy
ZAThey went out above and beyond They went out of their way to answer all my questions, point by point. This is very rare these days, hence hugely appreciated