Karen Stensland
GBQuick response to my inquiry Quick response to my inquiry, made the transaction easy
Brian Hulse
GBEasy Setup, but Issues The setup for my business account was quite simple and the customer support response time is excellent. However, the website leaves a bit to be desired. I am fairly computer literate, but it is just not intuitive especially when trying to open a subaccount. I actually gave up trying and will just use my single account while I decide whether or not to stay with Grasshopper. Also, the time it takes for funds to show up in the account is unreasonable in this day and age. I understand Grasshopper is trying to protect itself, but 5 days for a mobile deposit is ridiculous.
Andrew Fields
GBGreat bank that supports start-ups The team at Grasshopper is always really easy to work with. They're one of the few banks who care about start-ups and small businesses. Always a pleasure doing business with them.
William Gay
GBWonderful Customer Service! Coming from a larger bank the customer service is outstanding! At my old bank, I was treated quite poorly and had bad interactions with customer service. They would not listen to me, made me jump through endless hoops, and never respected my time. As a small business owner this was super frustrating. Grasshopper has been the complete opposite. They listen to me, are prompt in their delivery and emails and have been nothing but a pleasure to work with.
Casey Phillips
GBGreat Experience My experience with grasshopper has been great. Everything works efficiently and I’ve loved being able to access my funds at any time. Going fully online seemed daunting at first but now I can’t imagine doing it any other way!